We’re O3: a customer experience consultancy that helps enterprises build seamless and accessible experiences across their customer journey.
We’re looking for a Business Analyst to work with our clients + stakeholders to translate digital product or business requirements into functional requirements for the development team.
While you'll support both long-standing engagements and new engagements in this role, you'll be vital to our clients by helping them establish their business goals early on in the pre-development stage of digital products and enterprise websites. You’ll take those business requirements and translate them into detailed documentation for our Engineering and Experience Design teams to work from. Your functional requirements and user stories will serve as the “source of truth” for the project, so exceptional writing skills and a keen eye for detail are a must.
This is a remote opportunity. We’re looking for US-Based individuals and are not able to provide visa sponsorships at this time.
We're leveraging technology to stay connected and we're interviewing all of our candidates virtually. We’re looking forward to meeting you!
What you’ll do:
Work closely with our clients and internal teams to define business goals and the requirements for new projects.
Collaborate with Experience Design and Engineering teams to translate deliverables into testable functional requirements.
Analyze and document functional requirements, create user stories, and collaborate with QA on developing actionable test plans.
Create mock-ups, diagrams, as needed to facilitate a better understanding of requirements.
Responsible for the management and traceability of project requirements.
Participate in Sprint Planning, Scrums, Sprint Reviews, Sprint Retrospectives, and other Agile ceremonies.
Maintain documentation and requirements through change management processes.
What you need to be successful:
3 - 6 years experience documenting requirements for enterprise-level projects in a technology-driven environment
Agile/Scrum experience, including daily Scrums, Sprint planning, demo/retro meetings, etc.
Technical knowledge of Content Management Systems, HTML/CSS, APIs, and UX best practices
Expertise using project management software; Jira and Confluence experience a plus
Ability to juggle multiple projects and priorities in an extremely fast-paced environment
Perks and benefits:
Premium health, dental, and vision benefits
Short and long-term incentive plans
Healthy lifestyle reimbursement
Employer-paid life insurance + AD&D
Voluntary life & disability
Healthcare FSA + Dependent Care FSA
Commuter transit + parking account
401K program with an immediate 4% match
Generous vacation + sick time off
Paid maternity/paternity leave
Paid family leave
Volunteer time off
Charitable donation match
Who we are:
We are confident. We are partners that align to each organization’s needs, and we’re confident that leads to the best work. We’re bold and sure of ourselves, but not pushy or aggressive.
We are energetic. Atoms and molecules vibrate together, and so do we. We’re great collaborators and have infectious curiosity.
We are approachable. We want to work with our partners to have a shared understanding and provide insight.
We are ready to roll. We’re always put together and have a plan. We show up to a pitch polished but ready to get in the weeds to learn our clients' needs and come up with solutions.
We apply optimism by sharing our enthusiasm, positivity and good nature one person at a time.
We trust in people and treat others with openness and respect.
We commit to the communities we serve by focusing on values and culture alignment that promotes diversity, equity and inclusion both inside and outside our company.
We embrace iteration and believe in a world where opportunity for continuous improvement requires a strong sense of flexibility and willingness to grow.
We focus on the future for ourselves and our clients, pushing boundaries and staying on the cutting edge.
At O3, we hire those who share our values, believe in our culture, and are driven to succeed. We’re here to create meaningful experiences and long-lasting relationships, and none of that is possible without a diverse team and an inclusive environment where you can do your best work.
We welcome you to come as you are regardless of race, color, religion, creed, citizenship, national origin, age, sex, gender, pregnancy, gender identity/expression, sexual orientation, marital status, disability (including neurodiversity), genetic information or veteran status.
Our policies aim for the highest standards of fairness and equal opportunity, covering all aspects of employment, including, but not limited to, recruitment and employment, promotions, compensation, team opportunities, and training programs. We are committed to compliance with all laws and regulations relating to equal employment opportunity, affirmative action, and harassment.