We’re O3: a customer experience consultancy that helps enterprises build seamless and accessible experiences across their customer journey.
We’re looking for a UX Strategist to join our Experience Design team. In this highly collaborative role, you’ll work with the Experience Design, Engineering, and Project Management teams to lead the experience strategy on complex and exciting projects.
We're leveraging technology to stay connected and we're interviewing all of our candidates virtually. When it's safe to return to our Philadelphia office, we're excited about our flexible work schedule and hybrid work model. We’re looking forward to meeting you!
What you’ll do:
Define project roadmaps and strategies.
Plan, conduct, and synthesize research (including ethnographic / customer research and evaluative research) and testing.
Develop audience profiles and journey maps.
Conduct content inventories and audits, define strategy and manage content processes.
Manage measurement planning (business, analytics, and UX metrics) and reports on findings.
What you need to be successful:
At least 5 years of professional experience design work; if you don't have it on your resume, we'll be asking you for your portfolio as a follow-up to your application
Experience working collaboratively with developers, other designers, project and product managers, and stakeholders
Experience defining the strategy process for projects, including resource planning and estimating tasks
Experience reviewing project deliverables for completeness, including alignment to project goals and data/research
Perks and benefits:
Premium health, dental, and vision benefits
Healthy lifestyle reimbursement
Employer-paid life insurance + AD&D
Voluntary life & disability
Healthcare FSA + Dependent Care FSA
Commuter transit + parking account
401K program with an immediate 4% match
Generous vacation + sick time off
Paid maternity/paternity leave
Paid family leave
Volunteer time off
Charitable donation match
Who we are:
We are confident. We are partners that align to each organization’s needs, and we’re confident that leads to the best work. We’re bold and sure of ourselves, but not pushy or aggressive.
We are energetic. Atoms and molecules vibrate together, and so do we. We’re great collaborators and have infectious curiosity.
We are approachable. We want to work with our partners to have a shared understanding and provide insight.
We are ready to roll. We’re always put together and have a plan. We show up to a pitch polished but ready to get in the weeds to learn our clients' needs and come up with solutions.
We apply optimism by sharing our enthusiasm, positivity and good nature one person at a time.
We trust in people and treat others with openness and respect.
We commit to the communities we serve by focusing on values and culture alignment that promotes diversity, equity and inclusion both inside and outside our company.
We embrace iteration and believe in a world where opportunity for continuous improvement requires a strong sense of flexibility and willingness to grow.
We focus on the future for ourselves and our clients, pushing boundaries and staying on the cutting edge.
At O3, we hire those who share our values, believe in our culture, and are driven to succeed. We’re here to create meaningful experiences and long-lasting relationships, and none of that is possible without a diverse team and an inclusive environment where you can do your best work.
We welcome you to come as you are regardless of race, color, religion, creed, citizenship, national origin, age, sex, gender, pregnancy, gender identity/expression, sexual orientation, marital status, disability (including neurodiversity), genetic information or veteran status.
Our policies aim for the highest standards of fairness and equal opportunity, covering all aspects of employment, including, but not limited to, recruitment and employment, promotions, compensation, team opportunities, and training programs. We are committed to compliance with all laws and regulations relating to equal employment opportunity, affirmative action, and harassment.