Skip to content

CX · Events · Uncategorized

Mike Gadsby on how to weave experiences and technology together

Mike Gadsby joined Joseph Browning on the Innovation in Audio podcast.

October 18, 2021 · 1 min read

O3 Co-Founder and Chief Innovation Officer Mike Gadsby joined Joseph Browning on the Innovation in Audio podcast recently to discuss how brands can exceed customer expectations by creating predictive and proactive experiences that are easy and intuitive. Mike points out that the key to unlocking effortless and delightful experiences is having a strong grasp on who your customers are, what they need and acting on those signals.

Listen to Mike’s insights on how brands can deliver the most value back to their customers.

Let’s put some of this thinking to work.

If something here sparked an idea, surfaced a challenge, or got you thinking differently, we’d love to talk about what could be next.

Start the conversation