Caron aims to transform lives impacted by addiction and substance use through proven, comprehensive and personalized behavioral healthcare solutions. The Caron team needed to improve the patient journey and adapt to the changes of Caron’s offerings by simplifying and streamlining access to critical information on their website and making the experience more engaging. They needed an implementation partner who could weave together a design and technology solution designed to scale quickly across all touchpoints.
56% Increase in engagement across all key patient touchpoints QoQ
22% Increase in engagement on critical program pages compared to previous quarter
41% Increase in chat engagement in quarterly comparison, a key focus for the future of treatment