Perspectives

Learn what drives our experiences

Looking for some firsthand knowledge about the world of customer experience? We’re passionate about our work and want to share it with you! Check out our in-depth thoughts about the industry today, our culture at O3, the future of CX, and other relevant topics.

Carly Karas, UX Research Manager, looking insightful.

Customer Experience

Matter of trust: Maintaining customer experience during M&A

Movers, shakers & innovators – 1682 moderator spotlight

Movers, shakers & innovators – 1682 speaker spotlight (Part 1)

Innovation in action: O3 design super slam recap

1682 presents: The venture awards

A11Y lunch: O3 and accessibility workshops

What’s new with 1682: Speaker & full website announcement

Innovation Day 2019 & PTW19 recap

What’s new at O3 May 2019: A new website, milestones, and blended processes

Introducing 1682

Happy 6 year O3 anniversary Jay Forbes!

What’s new at O3 January 2019: Innovation with the city, Capital One and Career Dev with Philly CHI

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