COVID-19 has changed the customer experience and made digital interactions with consumers more important than ever. However, in today’s environment where clients want thoughtful customization and quick turnarounds, how can brands keep up?

Our Chief Innovation Officer, Mike Gadsby, recently expanded on the three customer experience trends that marketers should now embrace in Target Marketing.

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About O3

Since 2005, our team has been pushing the boundaries of innovation with its deep understanding of the current and emerging digital ecosystem. Learn more about us, our work or innovation at O3.