O3 is excited to make waves at Applied Intelligence Live! Austin. This dynamic event celebrates the convergence of transformative technologies and CX. We’re gearing up for two days of premium content, meaningful connections, and game-changing deals that will shape the future of business as we know it.

O3’s Co-Founder and Chief Innovation Officer, Mike Gadsby, is set to take the stage as a distinguished speaker at the event. Mike’s journey is an inspiring testament to the possibilities of innovation and customer-centric thinking. As the driving force behind O3, a CX consultancy based in the heart of Philadelphia, Mike has been at the forefront of revolutionizing customer experiences for over two decades.

(Watch the Applied Intelligence Live! Austin 2023 trailer)

Session spotlight

On September 21st, from 12:00 to 12:25, Mike will host a session titled “Personalized, Proactive + Predictive: Leveraging AI For Remarkable Customer Experience.” He will unravel the pivotal role that customer experience plays in a business’s triumph and dive into the realm of AI and how it can elevate your CX strategy.

In this session, you’ll gain an understanding of the benefits of crafting an exceptional CX strategy and discover how AI can supercharge it. Mike’s engaging approach will use real-world examples and case studies to showcase how AI isn’t just changing the game – it’s revolutionizing it. By the end of the talk, you’ll walk away with a crystal-clear understanding of how AI can bolster your CX strategy, fuel growth, and boost profitability.

Join the Movement – Let’s transform the future together

Applied Intelligence Live! Austin is more than an event – it’s a platform for dreamers, thinkers, and doers to connect, collaborate, and shape the future. We invite you to be a part of this experience, where insights meet innovation and ideas become reality.

Ready to be inspired? We know we are. Don’t miss out on Mike Gadsby’s thought-provoking session that promises to leave you with a fresh perspective on the power of AI in crafting remarkable customer experiences.

Stay tuned for updates, sneak peeks, and behind-the-scenes glimpses as we gear up for Applied Intelligence Live! Austin.

About O3

Since 2005, our team has been pushing the boundaries of innovation with its deep understanding of the current and emerging digital ecosystem. Learn more about us, our work or innovation at O3.